Privacy Policy for Silkiderma

At Silkiderma, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make a purchase from us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, shipping address, phone number, and payment details when you place an order, create an account, or subscribe to our newsletter.
• Automatically Collected Information: Includes your IP address, browser type, operating system, device information, and browsing behavior on our website through cookies and similar technologies.
• Order Information: Includes details about the products you purchase, shipping address, and payment information.

2. How We Use Your Information

We use your information for the following purposes:

• Processing Orders: To process and fulfill your orders, including shipping, returns, and exchanges.
• Communication: To send you updates on your order, marketing emails, newsletters, and other information related to our products or services. You can opt out of these communications at any time.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Improve Website Experience: To analyze website traffic, understand user behavior, and improve our website and product offerings.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With trusted third-party service providers who help us operate our website, process payments, fulfill orders, and deliver packages. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
• Legal Requirements: If required by law or to respond to legal processes, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Your Rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Correct Your Information: Update or correct any inaccuracies in your personal information.
• Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.
• Object to Processing: Object to the processing of your personal information for direct marketing purposes.
• Withdraw Consent: Withdraw your consent for us to process your information at any time.

To exercise these rights, please contact us at support@silkiderma.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@silkiderma.com.